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HOST:
ACM/IEEE




Earth's Most Customer Centric Company: Differentiating with Technology
November 25, 2002
7:30 PM

LOCATION:
34-101

EVENT SPONSORS:
ACM/IEEE
Electrical Engineering and Computer Science Department




   
Video Time Index
Earth's Most Customer Centric Company: Differentiating with Technology

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SPEAKER:
Jeffrey Bezos
Founder and CEO of Amazon.com
SPEAKER:
Robert Frederick, ‘96
Manager of Amazon Net Services


SPEAKERS:
Jeffrey Bezos: Founder and CEO of Amazon.com Amazon.com
Bezos' Wikipedia entery
Amazon Timeline

Robert Frederick, ‘96: Manager of Amazon Net Services

ABOUT THE LECTURE:
In this lively presentation Jeff Bezos, Founder and CEO of Amazon.com discusses many of the technological advances that have enabled Amazon.com to be the "earth's most customer centric company".

Bezos talks about Amazon's first 30 days of operation, shows the very first home page and explains how the existence of a little known book warehouse in Roseburg Oregon led to the decision to locate Amazon in Seattle. Since 1997, Amazon has spent $800 million on technology, more than it has spent on either warehousing or marketing. A self-proclaimed "EECS-geek", Bezos tells of technological advances that have not only enabled customers to find products, (and now at 28 million items), enabled products to find customers. Hear how Amazon developed "real time personalization", how the company performs "active experiments" and learn more about salad spinners than you could ever imagine.

Also appearing is MIT alum Robert Frederick, Manager of Amazon Net Services. Frederick explains how these services enable other retail services to interact with Amazon. Hear how the company that "runs on computer science" plans for more technological advances in the future.""

NOTES ON THE VIDEO (Time Index):
The video length is 1:24:55, and begins with an introduction by MIT ACM/IEEE President Lilian E. Chau
Chau introduces EECS Department Head
Professor John V. Guttag
Guttag begins at 1:11, and introduces Jeff Bezos
Bezos talk begins at 3:10
Robert Frederick presentation on Amazon Net Services runs from 24:00-28:15
The Q&A begins at 56:35

 
 Amazon.com
 

The information on this page was accurate as of the day the video was added to MIT World. This video was added to MIT World on 2003-01-30.
       

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